Important Notice to Visitors

Face mask required. Please cover your mouth and nose with a mask or other face coverings.
Temperature checks might be required prior to entry.
Visitors showing signs of illness at any time will be asked to return at a later date.
Avoid coughing and sneezing near others.
Try to keep social distance with others.
Please refrain from talking in the exhibition room.
Re-entry is not permitted.
Please note that we cannot accept group visits (more than 10 people) without reservation.
Coat check are not available; large bags and suitcases are not permitted.
We might limit the number of visitors at peak times to avoid the crowds.
Please wash your hands frequently and use the hand sanitizer.
Please take note of the date and time of your visit. We’ll be coordinating with the public health center if visitors or staff members develop symptoms.

Visitors who meet any of the following conditions are not allowed to come visit:

If you have a fever higher than usual or taking fever reducer, or have symptoms such as coughing, sore throat, taste disorders or trouble breathing.
If you or someone close to you is suspected of having COVID-19.

Please refrain from actions that may disturb other customers.
Keep your voice down while you are in the exhibition rooms.
Please do not touch exhibits and glass display cases.
Please do not use ball point pens or fountain pens other than pencils.
Photography is not allowed in the museum.
Please do not use and talk with any electric devices including mobile phones and smart phones.
No foods and drinks including candy and chewing gum are allowed in the exhibition rooms.
Large luggage is not permitted in the exhibition rooms. Please use coin return lockers and leave long umbrellas in umbrella stand.
Please do not let your preschool age and younger children out of your sight.
Temperature, humidity and lighting intensity are adjusted in terms of protecting works.
Please follow instructions given by attendants in the museum in any case.
Translation apps on smartphoneses are not allowed since it requires the user to hold the phone over the artworks and captions.
Please be sure to make a reservation if you’re plannning a group visit (more than 10 people)
There is no slope and elevator in our museum.
For a customer in a wheelchair, the visit of the exhibition room only in the 1st floor is requested because of the structure of museum.

Hand sanitizer placed at the reception.
Enhanced cleaning of high-touch surfaces.
Doors throughout the museum kept open for ventilation at regular intervals
Staff members conduct daily temperature checks and confirm that thay are in good health.
Acrylic panels in front of the admissions desk.
Staff members will be wearing a mask at all times and useing face shields and gloves when necesary.

We appreciate your understanding and cooperation.

As there might be changes in schedule without notice, please check our website for the latest information before visittngm.

November 5th, 2022

Ota Memorial Museum of Art